Aerial view of an Oklahoma-style neighborhood after a tornado, roofs torn off and trees down

Oklahoma insurance & billing dispute lawyers

Denied.Delayed.Lowballed.

Insurance companies and billing departments count on you giving up. We don’t. Cross Mercer Law takes on health insurance denials, claims insurers won’t pay, bad-faith insurers and bills you shouldn’t owe, across all of Oklahoma.

Sound familiar?

  • Denied“Not covered.” “Wear and tear.” “Not medically necessary.” A form letter and a closed file.
  • DelayedUnder review. Waiting on an engineer. Lost your paperwork. Again. For months.
  • LowballedA check that won’t cover half the damage, and a hope that you’re desperate enough to take it.

That’s their strategy. Ours is making it expensive.

Their playbook vs. ours

They’ve run this play a thousand times.

Insurers and big billing departments don’t improvise. Neither do we.

  • Delay until you give upWe set the clock. Written demands, deadlines and follow-through.
  • Bury you in paperworkWe answer for you, and we demand their file in return.
  • Blame wear and tear, age or “pre-existing”We bring the evidence: inspections, records, experts.
  • Lowball and hope you’re desperateWe value the claim properly and don’t negotiate against ourselves.
  • Recorded statements to trip you upYou don’t talk to them alone. Ever.
  • Bet that you won’t sueWe prepare every claim as if it’s going to court.
The Oklahoma State Capitol in Oklahoma City

Oklahoma law

Bad faith has a price in Oklahoma.

Oklahoma’s Supreme Court has recognized for nearly fifty years that an insurer owes its own policyholder a duty of good faith and fair dealing, and that breaking it is a claim of its own. Insurers know that. We make sure they remember it.

Insurance bad faith

How it works

Four moves. No wasted ones.

You bring the paper trail. We bring the pressure.

  1. 01

    Send us the paper trail

    The denial letter, the bill, the policy, the photos. Whatever you have. You don’t need it organized.

  2. 02

    We tear it apart

    We read the policy and the bill the way the other side hoped you wouldn’t, and tell you plainly where you stand.

  3. 03

    We put them on notice

    A written demand that tells them what they owe, why, and that you have counsel. The tone of the claim changes.

  4. 04

    We push until it’s resolved

    Negotiation, appraisal, administrative appeal or a lawsuit. Whatever the claim needs.

The whole playbook

Don’t sit on it

The clock is already running.

Insurance policies and the law put deadlines on disputes, and some are shorter than people expect. Appeals of health-plan denials have their own windows. Billing disputes can have dispute periods measured in days. Waiting helps exactly one side, and it isn’t yours.

Start your free case review

Before you talk to them again

What to do right now.

  • Stop giving recorded statements without advice
  • Don’t sign anything that says “release,” “final” or “full settlement”
  • Keep every letter, email, bill, estimate and photo
  • Write down every call: date, name, what they said
  • Protect damaged property from further harm and keep receipts
  • Send us what you have. Organized or not.
A man on a couch surrounded by past-due bills

Straight answers

Questions people ask before they call.

Does it cost anything to talk to you?

The case review is free. If we can help, we’ll explain how the fee would work before you agree to anything.

My claim was denied months ago. Is it too late?

Maybe not. But deadlines in insurance and billing disputes can be short, and some are set by the policy itself. Don’t wait to find out.

Do I need a lawyer, or can I handle this myself?

Some disputes can be handled alone. Insurers and large providers have lawyers on staff. If yours is serious, you should too.

Will I have to go to court?

Many disputes are resolved without trial. We prepare every one as if it might go there, because that’s what moves the other side.

What should I do right now?

Stop giving recorded statements, don’t sign releases, keep every letter and bill, write down every call, and send us what you have.

Do you handle cases outside Oklahoma City and Tulsa?

Yes. We handle insurance and billing disputes across Oklahoma.

Every question

Free case review

Show us what they sent you.

Tell us what happened in a few sentences. A member of our team will review it and contact you about whether it’s a fight worth taking.

The clock is running

Stop waiting on them. Make them wait on you.

Send us the denial letter or the bill. We’ll tell you, straight, whether you have a fight worth taking.

Free case review